In this harsh environment, errors are easier to make and harder to catch. Because supervision is limited in these extreme conditions, we expect—and see—the highest levels of integrity from our freezer team. They do the right thing even when no one is watching, ensuring that frozen goods move smoothly every day.

The freezer team’s accuracy and attention to detail are essential to meeting daily dispatch times, as frozen goods are always loaded first to keep everything on schedule. Their teamwork, problem-solving skills, and adaptability ensure that customer orders are completed on time, every time.

Their hard work has a direct impact on Dunkin’ franchisee satisfaction and our operational success.

We deeply appreciate and value the vital role freezer selectors play. Their commitment to quality and dedication to maintaining daily performance rates truly drive NDCP’s success.

Meet the dedicated teams behind the cold zone’s critical role in DC success:

BELLINGHAM

• Roosevelt Jerue, 10 years
• Dennis Campbell, 9 years
• Glenn Coonan, 8 years
• Khamchanh Kounnavong, 6 years
• Jonathan Alves, 4 years
• Gualberto Arruda, 4 years
• Reinaldo Johnson, 3 years
• Sacksadarin Phetsarath, 3 years
• Johnny Pires, 3 years
• Felix Castillo, 2 years
• Derek De Groot, 1 year
• Avelino Gomez, 1 year
• Joe Lim, 1 year
• Ryan Mckenzie, 1 year
• Christopher Perez, 1 year
• Rasheed Brown, 10 months
• Eduardo Couto, 10 months
• William Minatee, 6 months
• Wisedth Sar, 5 months
• Jorge Adorno, 4 months
• Jon Maltez, 2 months

COLONIE

• Chris Palmer, 9 years
• Dave Herring, 8 years
• Will Ransom, 8 years
• Frank Gwinn, 6 years
• Nick Leonard, 4 years
• Dondelle Burgess, 2 years
• Jordan Perez, 2 years
• Akram Rasul, 2 years
• Genesis Rodriguez, 2 years
• Yreffie Mason, 1 year
• Jake Nowiak, 1 year
• Mike Nowiak, 1 year
• Keith Smith, 1 year
• Will Armstrong, 10 months
• Dany Escarrage-Carvajal, 10 months
• Matt Fortune, 10 months
• Harrison Manuel, 8 months
• Tristen Levick, 7 months

GREENSBORO

• Terrence Baker, 3 years
• Zach Dobbs, 3 years
• Ethan Mattson, 3 years
• Jacob Johnson, 1 year

GROVELAND

• Thomas Roberts, 1 year
• Desiree Santuchi, 1 year
• Matthew Fernandez, 8 months
• Steven Smith, 7 months
• Joshua Strickland, 6 months
• Angel Andino, 2 months
• Jeremiah Cirino, 2 months
• Joshua Fabian, 2 months
• Joshua Rivera, 2 months
• Tyler Vanlieu, 2 months
• Adrian Ballou, 1 month
• Angel Burgos, 1 month

WESTAMPTON

• Isaias Santiago, 16 years
• Craig Clark, 4 years
• Bryan Torres, 3 years
• Matt Viskovich, 3 years
• Xavier Gonzalez, 2 years
• Vladimyr Joseph, 2 years
• John Stewart, 2 years
• Emanuel Ortiz, 1 year
• Charles Washington, 11 months
• Ruben Ramos, 10 months
• Darryl Phillips, 8 months
• Luis Rivera, 8 months
• Charles Goar, 7 months
• Shaquan Taylor, 7 months
• Alfonso Morales, 6 months
• James Scott, 5 months
• Jose Morales, 5 months
• Rafael Vazquez, 4 months
• Brandon Piazza, 4 months
• Chris Miles, 1 month
• Dontrell Ricks, 1 month

PHOENIX

• Alberto Alonso, 3 months
• Anthony Johnson, 3 months
• Edgar Penuelas, 3 months

TWINSBURG

• Jerimyah Caldwell, 3 years
• Dave Asante, 2 years
• Trevon Williams, 2 years
• Tatiana Ballard, 1 year
• DeVon Hutchins, 1 year
• Kai Jamison, 10 months
• Reginald Turner, 7 months
• Jareal Miller, 1 month
• Kenneth Rozier, 1 month

MCDONOUGH

• Larry Jupiter, 2 years
• Darius Sills, 2 years
• Kaleb Clear, 1 year
• Amari Duncan, 1 year
• Malique Merchant, 1 year
• David Milling, 1 year
• Jasmine Phillips, 1 year
• Jaelin Tuggle, 1 year
• Quindarious Webb, 1 year
• Jaylin Jordan, 8 months
• Bryant Sauls, 7 months
• Cristian Vasquez, 4 months

LOCKPORT

• Collis Carr, 4 years
• Anthony Wallace, 2 years
• JaQuaviez Houston, 1 year
• Chris Rios, 1 year
• James Taylor, 1 year
• Eric Cole, 1 month
• Thomas Kovach, 1 month

The post Where Cold Means Commitment: Inside NDCP’s Freezer Crews appeared first on National DCP.

National DCP’s 2025 Board Officers include:

Shams Charania, Chairman of the Board – Based in Atlanta, Georgia, Charania represents Series E. With over a decade of experience as both a Dunkin’ and Baskin Robbins franchisee, he owns 43 restaurants throughout the southeast as well as a CML. Charania has chaired multiple committees, and most recently served as Board Treasurer. A previous member of Dunkin’s Brand Advisory Committee, Charania also served as the Vice Chair of the Atlanta Ad Committee. In addition, he was previously a member of the Southeast DCP Board prior to the merger that founded our organization in 2012. Charania has an undergraduate degree in Accounting from Georgia State University as well as an MBA from Georgia Institute of Technology.

Amish Patel, Vice Chairman – Representing Series E, Patel joined NDCP’s Board of Directors in 2016. With 28 Dunkin’ restaurants located in Palm Beach, Brevard County and Orlando, Florida, Patel has been a franchisee for 17 years. He has served as Secretary and Treasurer of the Board, chaired the Operations/IT Committee and served on the HR and Membership & Nomination committees. A leader within the Dunkin’ franchisee community, Patel currently also serves on Dunkin’s Regional Advisory Council and was a former member of his local Ad Committee. Patel graduated from the University of Central Florida with a degree in Finance.

Neal Faulkner, Treasurer – Representing Series B, Faulkner joined the National DCP Board in 2014.  He has been a Dunkin’ franchisee since 2000, serving as the President of a team that operates 28 stores throughout Massachusetts and Rhode Island. Faulkner previously served as Board Vice Chairman and has chaired numerous committees. A current member of Dunkin’s Brand Advisory Committee, he also served on the brand’s IT committee. Faulkner has both a Bachelor of Science and Bachelor of Arts from Southern Methodist University in Business and History. In addition, he received an MBA degree from Babson College.

Vishal Shah, Secretary – A representative of Series D, Shah has been a member of NDCP’s Board of Directors since 2021. He owns Dunkin’ and Baskin Robbins restaurants in Illinois and Iowa. The second-generation franchisee has been in the business since 1991. Shah has served on NDCP’s Finance Committee, Sourcing Committee, Operations Committee, and the Strategic Initiatives Committee.  He served as a member of Dunkin’s Brand Advisory Committee from 2011 – 2015. In addition, Shah has been a member of Dunkin’s Manufacturing Sub-Committee, Regional Advisory Committee, and the Chicago Advertising Committee. He graduated from Northern Illinois University. In 2011, Shah was one of three franchisees profiled in a CNBC “Behind the Counter” story.

In addition, other National DCP Board members bring a strong business perspective and long tenure of service to the organization. Besides the Board officers, the 2025 roster includes:

Sanjay Jain – Jain served as the Chairman of the National DCP Board of Directors from 2022-2024. He brings 35 years of Accounting, Finance, and Information Technology experience with Fortune 500 companies to NDCP. Jain joined the NDCP Board in 2016, representing Series C. Prior to becoming Board Chairman, Jain served as the Treasurer, co-chaired the Sourcing Committee, and spearheaded the Internal Audit function at NDCP through his role on the Finance/Audit Committee.  He currently owns a large network of Dunkin’/Baskin Robbins/BWWGO stores in Queens, Brooklyn, and Long Island, New York. As an elected District Advisory Co-Chair franchisee from Queens, he is actively involved with the Development Committee, Compliance, NY Sales Taxes and the Wage Group. In his capacity as a member of Dunkin’s Brand Advisory Committee, he works with the Menu Management and Development Advisory Sub-Committees. Jain has a Management Information Systems degree from the University of Hartford, a Master of Business Administration degree from Dallas Baptist University and a Master of Commerce degree from the University of Rajasthan in India. 

Matthew Doyle – A Dunkin’ franchisee for nearly 25 years, at one point his business operated 100 Dunkin’ stores in Rochester, New York, Cleveland, Ohio and Worcester, Massachusetts. He resides outside of Worcester, Massachusetts and owns and operates Worcester Building Systems, which caters to commercial retail/medical/industrial /mixed use construction.  Over the years Doyle has constructed, developed, and managed over 350k SF of real estate of various commercial uses. He previously served on the Northeast DCP regional Board of Directors from 2009 – 2011 before the merger that formed the National DCP. A member of NDCP’s board since 2014, he represents Series B. Doyle is a graduate of Assumption College and served several years on their Board of Trustees.

Dipak Patel – A founding Board member of National DCP, Patel played a critical role in the creation of our supply chain management co-operative, serving as the Board Co-Chair in 2008 – 2011 prior to the merger that created NDCP. Since that time, Patel served as the Chairman of the Board four times, held the Vice Chairman role, and has chaired every NDCP committee. He has served as a Dunkin’ franchisee since 1989, and today has around 100 stores located in New York, New Jersey and Florida. A prominent figure in the franchise community, Patel has served on a multitude of Dunkin’ committees, including the BAC, RAC, DAC, Enterprise Advisory Council, Marketing and Mid-Atlantic DCP committees. His education includes receiving a bachelor’s degree in chemistry, another bachelor’s degree in chemical engineering and a master’s degree in industrial engineering. In 2022 and 2020, he was honored as the New York Market Franchisee of the Year and in 2021 Patel won the Above and Beyond Award.

Dharmisth Patel – Representing Series D, Dharmisth Patel has been a member of the franchisee community since 1992 with Dunkin’ restaurants primarily located in the western suburbs of Chicago. He previously served as Board Chairman, Vice Chairman, Secretary and Treasurer throughout his long tenure and has chaired numerous board committees.

Christian Charnaux – As the Dunkin’ representative from Series A, Christian Charnaux serves as Chief Growth Officer of Inspire Brands, a multi-brand restaurant company whose portfolio includes more than 32,600+ Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. He leads Inspire’s growth efforts, including the identification and integration of strategic additions to Inspire’s multi-brand portfolio, as well as Inspire’s Development, International, and Supply Chain functions. Prior to Inspire, Charnaux held leadership positions with Hilton Worldwide, the Boston Consulting Group and J.P. Morgan. Charnaux is an alumnus of the University of North Carolina at Chapel Hill where he received a Bachelor of Arts degree, with Highest Distinction, in History and Political Science and was a Morehead Scholar. He also received an MBA, with Distinction, from Harvard Business School.

Dennis Baker – Dennis Baker currently serves as an Independent Director on NDCP’s board. A former Marriott International executive, Baker held senior roles in procurement and distribution before leading the initiative to create an independent business offering best in class supply chain services to the hospitality industry. The company, known as Avendra, was eventually spun off and Baker was appointed President and CEO. Avendra is now a leading provider of procurement and related services to the broader hospitality industry across North America. Baker served as a member for the Board of Directors of Avendra from 2001 until 2014 and was actively engaged in the Audit and Compensation Committees. Baker possesses a unique skill set of strategy, finance, and operations. He has held various senior roles in finance, accounting, and operations across multiple industries. Baker is a Certified Public Accountant and a graduate of Georgetown University.

Stephen Down – With more than thirty years of outstanding financial and corporate leadership experience in the foodservice and distribution sectors, Stephen Down serves as Chief Executive Officer of National DCP, leading the company’s overall business strategies focused on transformation, effective processes, and sustainable growth. Prior to joining NDCP, Down served as the Chief Financial Officer of Shamrock Foods Company, Inc., a $5 billion foodservice distribution, dairy, and food manufacturing company and also held the positions of Senior Vice President, Broadline Finance for U.S. Foods, Inc., and Chief Financial Officer of The Martin-Brower Co. Down earned an M.B.A. in Finance and Corporate Accounting and a B.A in Economics from the University of Rochester.

View on PR Newswire here.

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“When Dunkin’ franchisees use NDCP for their new restaurant opening or remodel project, they are supporting their member co-op – their home team,” says Les Karel, Executive Vice President, Restaurant Solutions. “Doing this helps to contain overall operational costs while improving service over time. In an increasingly complex industry, our goal is to make things as easy as possible for Dunkin’ operators with this consolidated solution.”

NDCP’s Restaurant Solutions plays a big role in the successful functioning of a foodservice operation. The team procures, consolidates, delivers, and installs new restaurant opening and remodel packages for Dunkin’ franchisees that consist of equipment, smallwares, stainless fabrication, and millwork. Areas of expertise also include essential items and services that support repair and maintenance, logistics and consolidation. NDCP’s tremendous negotiation and buying power ensures customers receive the most competitive pricing on equipment and services.

“When this program launched, I thought this was a perfect match,” notes Zain Veerani, Dunkin’ franchisee and owner of Duluth, Georgia restaurant that received the 500^th consolidated New Store package. “Just with our food and paper products and now the consolidated new store or remodel package, it’s a one-stop shop with NDCP. No one is going to beat the price or give you better service.”

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Sanjay’s insights offer a valuable guide for franchisees committed to operational excellence. Listen to the full episode on Simplecast, Spotify, Apple Podcasts, or YouTube to gain strategies for navigating today’s dynamic marketplace.

The post Navigating Franchise Success in a Digital Age: Insights from NDCP Chairman Sanjay Jain appeared first on National DCP.

“We are proud to support the continued growth of Dunkin’ with the construction of our new Burleson Distribution Center,” said Stephen Down, Chief Executive Officer of National DCP. “This centralized location will allow us to better serve members throughout Texas and the region. The City of Burleson has been a terrific partner, and their local investment in education will enrich our future workforce.”

Located in a suburb of Fort Worth, the Burleson facility spans 79,296 square feet. The building is being designed to offer flexibility and scalability to accommodate Dunkin’s future growth trajectory in the region. It is slated for completion in Q3 2025.

“NDCP’s Burleson DC is a strategic investment that will support our future growth for years to come and help us deliver excellent service to members,” noted Sanjay Jain, National DCP Board Chairman.

“We are honored to be National DCP’s design-build partner for this project, exemplifying ARCO’s commitment to designing and constructing innovative cold storage solutions,” said Brian Osterloh, Executive Vice President of ARCO Design/Build. “In collaboration with National DCP and Dunkin’, we are leveraging our expertise in temperature-controlled environments to design a facility that enhances efficiency, ensures optimal product quality, and accommodates future growth.”

For more information, read the full article on Dallas Business Journal here: https://bizj.us/1qljen.

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“Harry brings nearly 30 years of experience in procurement, supply chain, commodities, and category/supplier management to our industry-leading Sourcing and Restaurant Solutions teams,” said Stephen Down, CEO. “He will continue to build on the great work accomplished by our team to deliver significant value for our members.”

As the Chief Procurement Officer, Sinclair has overall responsibility for nearly $3 Billion in spend supporting NDCP, delivering continuous cost and service level improvements for the Dunkin’ system through executing best-in-class strategic sourcing strategy, infrastructure, and team development. His role is critical in representing sourcing and restaurant solutions in broader strategic initiatives throughout the company.

Sinclair has worked across multiple food business models in a commodity company, and both branded and private label food companies. Most recently, he served as the Vice President/Chief Procurement Officer, Sourcing & Co-Manufacturing at E&J Gallo Winery, the largest winery in the U.S. based on sales volume. In that role, he managed a multi-billion dollar spend with a staff of about 50 people and was responsible for multiple co-manufacturing plants in the U.S., Europe, and UK.

His previous roles have included serving as the Senior Vice President/Chief Procurement Officer at Flagstone Foods and the Vice President of Procurement for Treehouse Foods. During a five-year stint with the Kraft-Heinz Company, Sinclair held multiple senior leadership roles in procurement, including Head, Procurement Beverages & Snack Nuts. He worked at global food and agri-business giant Olam International for seven years as the Senior Director, Olam Americas Inc., handling sourcing, business development and global supply chain management. Sinclair started his career as an entrepreneur, launching a commodity trading firm focused on the nut market called Ahcom International.

Sinclair earned an Executive M.B.A. from Georgia State University, and a B.A., History of Art and English, from the University of Nottingham, UK.

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At NDCP, we’ve invested in specialized expertise to fine-tune our strategies and maximize efficiency. Now, we’re sharing four key strategies to elevate your commodity management game:

1. Prioritize Dedicated Expertise: Building a specialized team focused solely on commodities and hedging is essential. By investing in dedicated expertise, you ensure that this critical aspect of your operations receives the attention and skill it deserves. Nurture talent within your organization or consider collaborating with external experts to strengthen your commodity management capabilities.

1. Mitigate Risk, Ensure Stability: In a volatile market environment, mitigating risk and ensuring supply chain stability are paramount. Collaborate with reputable risk consulting firms to develop robust risk management frameworks tailored to your specific needs. Establish rigorous approval processes and streamline operations to minimize surprises and maintain stability in your supply chain.
2. Optimize Procurement Strategies: Proactively optimizing procurement strategies is key to managing commodity price volatility effectively. Explore initiatives such as direct hedging accounts to gain greater control and flexibility in procurement. Utilize advanced analytics and market intelligence to inform your procurement decisions, ensuring you secure the best deals and minimize costs.
3. Embrace Adaptability: Flexibility and adaptability are essential for navigating the ever-changing foodservice supply chain. Specialize roles within your team and foster a culture of agility to respond swiftly to market fluctuations. By staying proactive, you can turn challenges into opportunities, capitalizing on favorable market conditions and mitigating risks effectively.

Is your organization prepared to master commodity management and lead in the competitive foodservice industry?

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As leaders in the food service supply chain industry, it’s vital for us to deepen our understanding of food safety standards and explore ways to enhance them further. Here at NDCP, we leave no stone unturned in our commitment to the safety and quality of our products throughout the supply chain.

Here are 8 ways National DCP elevates food safety practices that can enhance standards in your organization:

1. Comprehensive Food Safety Plan: Create a comprehensive Food Safety Plan in line with the Food Safety Modernization Act and Good Manufacturing Practices. This plan should include a thorough assessment of potential risks and hazards associated with the production, handling, and distribution of food products. Elements include identifying biological, chemical, and physical hazards that may compromise the safety and quality of the products.

2. Industry Compliant: Stay updated on the latest food safety regulations and guidelines through collaboration with regulatory bodies like the FDA, American Institute for Baking (AIB), industry partners, and participation in educational webinars. This ensures that you remain compliant and proactive in addressing any changes in requirements. In 2023, NDCP achieved an impressive average score of +920 in food safety audits conducted by AIB, reflecting our dedication to excellence and compliance.

3. Robust Training and Education Programs: Training and education are paramount to ensuring that your personnel, top to bottom, are well-equipped with the knowledge and skills necessary to uphold food safety standards. From written procedures to job-specific training, prioritize continuous learning and supervision for compliance.

4. Proactive Contamination Prevention: Implement proactive measures to prevent contamination or cross-contamination of food products. Some examples include regular self-inspections, robust food defense programs, stringent cleaning protocols, and specialized programs for allergen and chemical control.

5. Role of Quality Assurance: From product inspection to equipment maintenance, cleaning protocols, and meticulous documentation, established measures to ensure the effectiveness of your food safety practices. This meticulous approach not only maintains a hygienic environment but also safeguards against cross-contamination.

6. Efficient Recall and Incident Handling: In the event of recalls or food safety incidents, establish a traceability program that enables your organization to swiftly locate products and prevent further distribution. To best prepare for this, we recommend conducting mock recalls with relevant internal and external personnel to continually refine your response protocols.

7. Innovative Technologies: Leverage cutting-edge technologies, including advanced labeling and packaging, product scanning for accuracy, temperature monitoring devices, and Warehouse Management Systems. These technological innovations bolster food safety measures and enhance efficiency.

8. Collaborative Supplier Partnerships: Collaboration with suppliers and partners is integral to maintaining high food safety standards across the supply chain. We work closely to ensure that all suppliers meet stringent qualification requirements and uphold our commitment to safety.

Food safety standards are more than just a regulatory requirement. At NDCP, we believe it is a strong moral obligation to ensure the health and well-being of the customers that our members, Dunkin’ franchisees, serve. By adopting these practices, we all can elevate food safety standards to new heights, setting a benchmark for the industry.

How does your organization prioritize food safety? Which of these  proven food safety tips resonates the most with you?

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National DCP’s 2024 Board Officers include:

Sanjay Jain, Chairman of the Board – Jain, owner of a large network of Dunkin’/Baskin Robbins stores in Queens and Long Island, New York, was re-elected Chairman of the Board for a historic third year in a row. He brings 35 years of Accounting, Finance, and Information Technology experience with Fortune 500 companies to the supply chain management cooperative. Active within Dunkin’s Brand Advisory Committee and numerous regional leadership groups, Jain joined the NDCP Board in 2016, representing its Series C. Prior to becoming an entrepreneur, the former financial executive and certified public accountant served as the Executive Vice President and Chief Internal Auditor of Abovenet Inc., and Audit Director at Ernst & Young and BDO Seidman in the Metro New York area. Jain has a Management Information Systems degree from the University of Hartford, a Master of Business Administration degree from Dallas Baptist University and a Master of Commerce degree from the University of Rajasthan in India. 

Matthew Doyle, Vice Chairman – A Dunkin’ franchisee for nearly 25 years, at one point his business operated 100 Dunkin’ stores in Rochester, New York, Cleveland, Ohio and Worcester, Massachusetts. He resides outside of Worcester, Massachusetts and owns and operates Worcester Building Systems, which caters to commercial retail/medical/industrial /mixed use construction. Over the years Doyle has constructed, developed, and managed over 350k SF of real estate of various commercial uses. He previously served on the Northeast DCP regional Board of Directors from 2009 – 2011 before the merger that formed the National DCP. A member of NDCP’s board since 2014, he represents Series B. Doyle is a graduate of Assumption College and served several years on their Board of Trustees.

Shams Charania, Treasurer – With over a decade of experience as both a Dunkin’ and Baskin Robbins franchisee, Charania owns 37 restaurants throughout the southeast as well as a CML. Based in Atlanta, Georgia, he represents Series E. Previously active within Dunkin’s Brand Advisory Committee and regional leadership groups, he served as a member of the Southeast DCP Board prior to the merger that founded our organization in 2012. Charania has an undergraduate degree in Accounting from Georgia State University as well as an MBA from Georgia Institute of Technology.

Vishal Shah, Secretary – A representative of Series D, Vishal Shah has been a member of NDCP’s Board of Directors since 2021. He owns Dunkin’ and Baskin Robbins restaurants in Illinois and Iowa. The second-generation franchisee has been in the business since 1991. A member of Dunkin’s national franchise leadership committee, he graduated from Northern Illinois University. In 2011, Shah was one of three franchisees profiled in a CNBC “Behind the Counter” story in 2011.

In addition, other National DCP Board members bring a strong business perspective and long tenure of service to the organization. Besides the Board officers, the 2024 roster includes:

Neal Faulkner – Representing Series B, Neal Faulkner first joined the National DCP Board in 2014. He has been a Dunkin’ franchisee since 2000, serving as the President of a team that operates 28 stores throughout Massachusetts and Rhode Island. Faulkner previously served as Board Vice Chairman and has chaired numerous committees. A current member of Dunkin’s Brand Advisory Committee, he also served on the brand’s IT committee. Faulkner has both a Bachelor of Science and Bachelor of Arts from Southern Methodist University in Business and History. In addition, he received an MBA degree from Babson College.

Dipak Patel – A founding Board member of National DCP, Patel served as the Chairman of the Board four times and has chaired nearly every NDCP committee. He has been a Dunkin’ franchisee since 1989, with 90 stores located in North and Central New Jersey. A prominent figure in the franchise community, Patel has served on a multitude of Dunkin’ committees, including the BAC, RAC, DAC, Enterprise Advisory Council, Marketing and Mid-Atlantic DCP committees. His education includes receiving a bachelor’s degree in chemistry, another bachelor’s degree in chemical engineering and a master’s degree in industrial engineering. In 2022 and 2020, he was honored as the New York Market Franchisee of the Year and in 2021 Patel won the Above and Beyond Award. He represents series C.

Dharmisth Patel – Representing Series D, Dharmisth Patel has been a member of the franchisee community since 1992 with Dunkin’ restaurants primarily located in the western suburbs of Chicago. He previously served as Board Chairman, Vice Chairman, Secretary and Treasurer throughout his long tenure and has chaired numerous board committees.

Amish Patel – With 28 Dunkin’ restaurants located in Palm Beach, Brevard County, and Orlando, Florida, Amish Patel has been a Dunkin’ franchisee for 17 years. Representing Series E, he has chaired numerous NDCP Board committees and has been an active regional leader in Dunkin’s franchise community. Patel graduated from the University of Central Florida with a degree in Finance.

Christian Charnaux – As the Dunkin’ representative from Series A, Christian Charnaux serves as Chief Growth Officer of Inspire Brands, a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide. He leads Inspire’s growth efforts, including the identification and integration of strategic additions to Inspire’s multi-brand portfolio, as well as Inspire’s Development, International, and Supply Chain functions. Prior to Inspire, Charnaux held leadership positions with Hilton Worldwide, the Boston Consulting Group and J.P. Morgan. Charnaux is an alumnus of the University of North Carolina at Chapel Hill where he received a Bachelor of Arts degree, with Highest Distinction, in History and Political Science and was a Morehead Scholar. He also received an MBA, with Distinction, from Harvard Business School.

Dennis Baker – Dennis Baker currently serves as an Independent Director on NDCP’s board. A former Marriott International executive, Dennis created the vision for spinning off Marriott’s procurement division, known as Avendra, and after launching the entity was appointed President and CEO. Avendra is now a leading procurement services provider serving the hospitality industry across North America. He served as a member for the Board of Directors of Avendra from 2001 until 2014 and was actively engaged in the Audit and Compensation Committees. Dennis’s past leadership roles include serving as Chief Financial Officer of Classic Brands, a public manufacturing and distribution company, as well as previous accounting and finance roles with Fairchild Industries. Dennis also served as an advisory board member of Boston University’s Hospitality Program.

Stephen Down – With more than thirty years of outstanding financial and corporate leadership experience in the foodservice and distribution sectors, Stephen Down serves as Chief Executive Officer of National DCP, leading the company’s overall business strategies focused on transformation, effective processes, and sustainable growth. Prior to joining NDCP, Down served as the Chief Financial Officer of Shamrock Foods Company, Inc., a $5 billion foodservice distribution, dairy, and food manufacturing company and also held the positions of Senior Vice President, Broadline Finance for U.S. Foods, Inc., and Chief Financial Officer of The Martin-Brower Co. Down earned an M.B.A. in Finance and Corporate Accounting and a B.A in Economics from the University of Rochester.

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“With more than thirty years of outstanding international financial leadership, Joachin brings tremendous knowledge of Dunkin’ and the members we serve to this role,” said Stephen Down, CEO. “We appreciate his strong understanding of what it takes to drive growth and operational excellence in the foodservice industry.”

As the Chief Financial Officer, Joachin is responsible for the successful execution of NDCP’s day-to-day financial and internal audit functions to support our long-term strategic goals, enabling growth, service level delivery and profitability. Supporting NDCP’s long-range plans, he is also responsible for executing strategic initiatives within each area of the business.

Throughout his career, Joachin has been responsible for financial management, banking, treasury, tax, audit, planning & analysis, and mergers & acquisitions activity for several large brands in the foodservice industry. Most recently, he served as the Senior Vice President, Finance at Inspire Brands, working with numerous franchisees while leading the company’s long-range strategic plan and the financial planning cycle across all business segments.

Prior to joining Inspire, Joachin was the Senior Vice President, Finance Operations at Domino’s Pizza where he served as a strategic business partner to supply chain, corporate stores, and franchise operations (including new store development), marketing, innovation and analysis and insight functions.  His career has also included holding several financial leadership roles organizations in the bakery, manufacturing, pharmaceuticals, and consumer goods space, including international roles in LATAM and Europe.

Joachin earned his M.A. from the Universidad Autonoma de Queretaro and B.S. degree in Finance from the University del Valle de Mexico, as well as a post graduate degree in credit and finance from ITESM in Leon Mexico. He also maintains additional executive certifications in Strategic Finance from IMD, Executive Education Program in Lucerne, Switzerland and completed the CFO Executive Program from the Columbia Business School.

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